Glucolane · freight and returns
Freight, and the return trip
Shipping
Parcels leave our warehouse on weekdays, Monday to Friday. Most are on the road within 2 business days of the order, and none waits longer than 10 business days. Every parcel travels by free US shipping with tracking, and the tracking number is emailed to you when the carrier picks it up. Most arrive 3 to 7 business days after they set off.
eBooks take no road at all. An eBook is a PDF file, so nothing is packed or posted for it: its download button appears on the arrived page as soon as payment goes through, and keeps working for 24 hours.
Rush processing, $9.95: your order moves to the front of the packing line and leaves our warehouse ahead of standard orders.
Returns
Last updated: November 14, 2026
Any product of ours may make the return trip, sealed or opened, within 30 days of the ship date, and the product price is refunded to you in full. There are no restocking fees.
To start a return, email support@glucolane.com with your order number, or call (877) 357-0180 and read it out. The parcel itself goes to this address.
Return address: Glucolane Returns, 1777 Abram Ct #2232, San Leandro, CA 94577, United States
Operating address: ChadVendor Digital LLC d/b/a Glucolane, 4539 Bartelt Rd #1007, Holiday, FL 34690, United States
Return postage is yours to pay, unless a bottle arrived damaged or is not the one you ordered: then we send a prepaid label, or a replacement goes out.
Within 2 business days of the parcel reaching us, the money goes back to the card you paid with. Allow your bank 3 to 10 days more to show it.
An eBook never travels, so there is nothing to send back. Ask for its refund by email to support@glucolane.com or by phone on (877) 357-0180 at any point within 30 days of buying it.
Questions about a parcel? Email support@glucolane.com or call (877) 357-0180.
Charges appear on your statement as GLUCOLANE. That is the name of the store on this website, run by ChadVendor Digital LLC d/b/a Glucolane, whose operating address is 4539 Bartelt Rd #1007, Holiday, FL 34690, United States.
